ScaleSmart™ — Scale Strategically, Lead Confidently
Purpose: Build infrastructure that supports hypergrowth without breaking.
When to Use
- Experiencing rapid growth strain
- Preparing for major scale inflection
- Professionalizing operations and reducing dependencies
Deliverables
- Scaling readiness assessment
- Organizational design and roadmap
- Process and systems playbook
- KPI framework for operations
- Phased scaling roadmap
Timeline: 4–6 weeks (assessment + design) or 12–24 weeks (comprehensive scaling program)
Inputs Required
- Current organizational structure
- Growth projections and milestones
- Operational pain points
Output example: "Scaled 20→100 employees with departmental structure, OKR framework, hiring playbook. Grew $3M→$18M ARR in 18 months, maintained 92% employee + 97% customer retention."